This whitepaper outlines six IT use cases, full of data points to help you assess where your IT organisation could improve the IT experience for end-users and staff, while staying secure. 

• Full admin rights leads to full lockdown
• Can't choose when to reboot
• Selling remotely at a snails pace
• On-hold service desk experience
• New hire on-boarding requires too many forms
• Too many IT tools, too much to do