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Improve the experience of IT users & staff

This whitepaper outlines six IT use cases, full of data points to help you assess where your IT organisation could improve the IT experience for end-users and staff, while staying secure. 

  • Full admin rights leads to full lockdown
  • Can't choose when to reboot
  • Selling remotely at a snails pace
  • On-hold service desk experience
  • New hire on-boarding requires too many forms
  • Too many IT tools, too much to do